Why can't I apply my gift card on the cart page?

Due to limitations in the Shopify API, it is not currently possible to apply gift cards on the cart page. Gift cards can only be applied during the checkout process.

Where can I apply my gift card?

You can apply your gift card during the checkout process. Follow these steps:

1. Add items to your cart

2. Proceed to checkout

3. Look for the gift card or promotional code entry field

4. Enter your gift card code

5. The gift card amount will be applied to your order

Improving user experience

To help customers understand when they can use their gift cards, consider adding a message on the cart page. For example:

"Gift cards can be applied during checkout. Proceed to checkout to use your gift card."

This will set the right expectations for customers and guide them to the correct step for applying their gift cards.