If you're using Shopify's New Customer Accounts feature and need to provide a passwordless login option for your mobile app users, you can enable Email OTP (One-Time Password) login. This method allows customers to log in without a password, which is particularly useful for stores utilizing features like store credit that are only available with New Customer Accounts.
Contact our support team to request the Email OTP feature to be enabled for your account.
Once enabled, the Email OTP login method will replace the traditional email/password login for your app users.
When Email OTP is enabled:
Customers will be able to log in to your mobile app without needing to remember a password.
Instead of entering a password, customers will receive a one-time code via email to complete their login.
This method is compatible with Shopify's New Customer Accounts feature.
The traditional email/password login method will be disabled to prevent login issues.
This feature allows you to continue using New Customer Accounts and associated features like store credit.
By implementing Email OTP login, you can provide a seamless login experience for your customers while maintaining the benefits of Shopify's New Customer Accounts feature.