If you notice that some products listed on your website are not appearing in your Appbrew app, it's likely due to the Appbrew sales channel not being enabled for those specific products. Here's how to resolve this issue:
Checking and Enabling the Appbrew Sales Channel
Go to your product management dashboard
Select the product that is not appearing in the app
Look for the "Sales Channels" or "Distribution Channels" section
Ensure that the Appbrew sales channel is enabled for the product
In the image above, you can see an example of a product where the Appbrew sales channel is not enabled.
Why is this important?
The Appbrew sales channel acts as a filter for which products are displayed in your mobile app. Only products with this channel enabled will be visible to customers using the app.
After Enabling the Sales Channel
Once you've enabled the Appbrew sales channel for your desired products:
The changes may take a short time to reflect in the app
Refresh your app to see the newly added products
If products still don't appear after some time, contact Appbrew support for further assistance
By ensuring all your desired products have the Appbrew sales channel enabled, you can maintain consistency between your website and mobile app offerings.